Refund & Return Policy – Pro Mower Lawn

At Pro Mower Lawn, we want you to be completely satisfied with your purchase. This Refund & Return Policy outlines the process and conditions for returns, exchanges, and refunds.

1. Returns

You may return most items within 30 days of delivery for a full refund or exchange, provided the product is unused, in original packaging, and in the same condition you received it.
To initiate a return, please contact us at contact@promowerlawn.shop with your order number and reason for the return.
Customers are responsible for return shipping costs, unless the item was defective or damaged upon arrival.

2. Refunds

Refunds will be processed to your original payment method after we receive and inspect the returned item.
Please allow 5–10 business days for the refund to appear in your account.
Shipping charges (if applicable) are non-refundable, unless the product was defective or incorrectly shipped.

3. Exchanges

If you received a defective or incorrect product, we will replace it at no additional cost.
Contact us immediately at contact@promowerlawn.shop with details and photos of the issue.
We will ship the replacement as quickly as possible.

4. Non-Returnable Items

Some items cannot be returned, including:

Products that show signs of use, damage, or modification.
Custom orders or special-request items.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery.
Provide your order number and photos of the damage, and we will arrange a full replacement or refund.

6. Contact Us

For any questions about returns, refunds, or exchanges, contact: